FAQ

Q:What about the delivery?
A:offering the door to door services depend on your actual request. Such as DHL, UPS, TNT, FEDEX… by air; and the sea transportations.
Q:Do you have any timely technology supports?
A:The professional technology supporting team provide you timely service. BY telephone, webcam, online chat (googletalk, MSN, skype, yahoo….Any ways you like)
Q:Operation Training?
A:detailed user manual and CD will be provided to show how to use , maintain and operate the machine practically.
Q:What payment method you accept?
A:T/T, MONEY GRAM, ESCROW, Paypal, credit card.
Q:What about the warranty ?
A:1-2 years free warranty and technical support forever, lifetime maintenance.
Q:How will you do the package?
A:Standard export package: Strong and beautiful aluminum alloy case/carton case/wooden case.
Q:What’s your Shipping Way?
A:By DHL, By FedEx, EMS, By ar, By sea, By railway.etc based your requirement.
Q:Do you have OEM and ODM service?
A:Yes, we offer OEM and ODM service and it also free of charge.

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